Last Updated: August 2026
At CLT Accent Wall Studio, we value your trust. We are committed to protecting your personal information and your right to privacy. This policy explains what information we collect, how we use it, and how we keep it safe.
1. Information We Collect
We collect information that you voluntarily provide when you interact with us (e.g., ordering samples, requesting an estimate, or creating an account). This includes:
- Contact Data: Names, phone numbers, email addresses, and mailing addresses.
- Billing Data: Billing addresses and payment information. Note: All payment transactions are processed securely by Shopify.
- Automatically Collected Data: When you visit our website, we automatically collect technical data such as your IP address, browser type, and device information to ensure site security and improve your experience.
2. How We Use Your Information
We use your data solely for legitimate business purposes, including:
- Fulfilling Orders: Processing payments, shipping materials, and handling returns.
- Communication: Sending administrative updates, responding to inquiries, and providing customer support.
- Marketing: Sending promotional content (if you have opted-in). You can unsubscribe at any time via the link in our emails.
- Site Security: Monitoring for fraud and keeping our website secure.
3. Sharing Your Information
We do not sell your personal information. We only share data when:
- Required by Law: To comply with legal obligations, court orders, or government requests.
- Service Providers: We share necessary data with trusted third-party providers (like shipping carriers or our e-commerce platform, Shopify) solely to provide you with our services.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
4. Data Security & Retention
We implement industry-standard organizational and technical security measures to protect your data. We retain your personal information only for as long as is necessary to fulfill the purposes outlined in this policy or to comply with legal requirements (such as tax and accounting laws).
5. Your Privacy Rights
Depending on your location (including rights for California residents), you have the right to:
- Review, Update, or Delete: You can access or request the deletion of your personal data at any time by contacting us.
- Opt-Out: You can opt out of marketing communications or withdraw consent for data processing where applicable.
6. Changes to This Notice
We may update this policy periodically. The “Last Updated” date at the top of this page will reflect any changes. Continued use of our site constitutes acceptance of these updates.
7. Contact Us
If you have any questions or concerns regarding your privacy or this notice, please contact us at: hello@cltaccentwall.com
